Privacy Policy

At iCAT Solutions Inc. (“we”, “our”, or “us”), we take your privacy seriously and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you share with us through our website icatcontents.com and our landing page at get.icatcontents.com.

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number.
• Billing Information: Payment details and billing addresses.
• Account Information: Company details, user preferences, and account settings.
• Inventory Data: Images and related app data for processing inventories and estimating values.
• Landing form data: When you submit the Get Started form on https://get.icatcontents.com/, we also collect company name and whether you are in the contents restoration industry.

Your information is used to:

• Set up and manage your account.
• Provide, operate, and improve our inventory and estimating services, including AI-driven processes using your inventory images and related app data.
• Communicate important product updates, service alerts, and customer support responses.
• Review Get Started inquiries from https://get.icatcontents.com/, schedule demos or onboarding calls, and contact you by phone or email.
• Protect against fraud, unauthorized activities, and ensure data security.
• Provide tailored information, updates, and marketing communications related to our services (email/marketing only where permitted; SMS is separate — see SMS/Text Messaging below).

SMS and text messages are sent only if you check the optional SMS consent checkbox on the Get Started form. Providing a phone number or submitting the form without checking that box does not constitute consent to receive text messages. Using this website does not constitute SMS consent.

If you affirmatively check the optional SMS consent checkbox on our Get Started form at https://get.icatcontents.com/, iCAT Solutions Inc. (iCat Contents Management) may send you SMS/text messages. These messages may include inquiry responses, product demo follow-up, onboarding scheduling, appointment confirmations, reminders, and service updates. Providing a phone number or submitting the form without checking the SMS box does not constitute consent to receive text messages. Using this website does not constitute SMS consent.

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out. Reply HELP for help or contact us at support@icatsoftware.com or 1-888-494-4228.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share mobile information with third parties for promotional or marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Your phone number is used solely for communicating with you about the Get Started inquiry or service request you submitted.

This SMS policy applies to https://get.icatcontents.com/ and https://icatcontents.com/. Calling 1-888-494-4228 is not SMS campaign opt-in.

Terms and Conditions: https://get.icatcontents.com/terms-and-conditions

We never sell your personal data. We only share your information:

• With service providers who assist with payments, analytics, communication, or technical support. These providers can only use your data as necessary to support our services.
• When required by law or to respond to legal processes.
• To protect the rights, property, and safety of our users and our company.
• In connection with mergers, acquisitions, or asset transfers, ensuring you’re informed promptly about any changes.

When a member of your team contacts us for support, our authorized personnel may access your account and associated data (including inventory information and reports) solely for the purpose of diagnosing issues, answering questions, or assisting with account-related needs. This access is limited to the scope necessary to resolve the inquiry and is governed by internal privacy and security protocols.

• Access, update, or delete your personal information anytime by contacting us at support@icatsoftware.com.
• Export or archive your contents data using built-in tools at any time.
• Unsubscribe from any of our communications by following instructions provided in emails or contacting support@icatsoftware.com.
• If you receive text messages after opting in, reply STOP to opt out at any time. Reply HELP for help.

We implement industry-standard security measures to protect your data during transmission and storage. Although we strive to protect your personal information, no internet transmission or electronic storage is entirely secure.

Our site uses cookies and similar technologies to analyze user behavior, administer the site, and improve user experience. You can manage your cookie preferences through your browser settings.

Our site may contain links to external websites. We are not responsible for their privacy practices; please review their policies directly.

For questions or concerns regarding your privacy, please reach out to us directly:

iCAT Solutions Inc.
Email: support@icatsoftware.com
Phone: 1-888-494-4228