Legal

iCat Terms of Service

Effective Date: 07/03/2025 · Updated for SMS: September 2026

Agreement

These Terms of Service (“Terms”) govern access to and use of the iCat software platform, services, and websites (collectively, the “Services”) provided by iCAT Solutions Inc. (“iCat”, “us”, or “our”), including https://icatcontents.com/ and https://get.icatcontents.com/. By accessing or using our Services, you (“Client”, “you”, or “your”) agree to be legally bound by these Terms. If you do not agree, you may not access or use the Services.

Using this website does not constitute SMS consent. Providing a phone number or submitting a form without checking the optional SMS box does not constitute consent to receive text messages.

1. Scope and access

Our Services are intended for business use only. By using iCat, you represent and warrant that you are acting on behalf of a business entity and have authority to bind that entity to these Terms. We grant you a non-exclusive, non-transferable, limited license to access and use the Services in accordance with your subscription and these Terms.

By accepting these Terms, you represent and warrant that you are authorized to act on behalf of your company or organization. You are responsible for all activity under your account, including actions taken by your employees, contractors, or any other individuals you grant access to the Services.

2. Client responsibilities

You are solely responsible for:

  • Ensuring all content uploaded to the platform, including photographs and descriptions of belongings, is collected and used in accordance with applicable laws and the rights of your own customers (e.g., homeowners).
  • Obtaining any required consents from individuals whose belongings are photographed or whose personal information is processed.
  • Ensuring that your users (employees, contractors, etc.) comply with these Terms and your local legal obligations.

3. Communications

We may contact you by phone or email about the Get Started inquiry or account request you submitted on https://get.icatcontents.com/. SMS and text messages are sent only if you check the optional SMS consent checkbox on that form. Calling 1-888-494-4228 is not SMS campaign opt-in.

4. SMS/Text Messaging

iCAT Solutions Inc. (iCat Contents Management) may send you SMS/text messages only if you affirmatively check the optional SMS consent checkbox. Providing a phone number or submitting a form without checking that box does not constitute consent. Using this website does not constitute SMS consent. Messages may include inquiry responses, product demo follow-up, onboarding scheduling, appointment confirmations, reminders, and service updates.

HELP instructions: Reply HELP for help, or call 1-888-494-4228 or email support@icatsoftware.com.

STOP instructions: Reply STOP to opt out of SMS messages at any time.

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share mobile information with third parties for promotional or marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Opting out of text messages does not affect other communications from iCat.

Privacy Policy: https://get.icatcontents.com/privacy-policy

5. Use of customer data

iCat processes data, including images and geographic information such as postal codes, to deliver platform functionality. We do not use contact, billing, or payment data for AI training or external use. You retain ownership of your content, subject to the license granted in our full production Terms.

6. Subscription, billing & termination

Your use of iCat Services may be subject to a paid subscription agreement. Subscription terms (including billing cycles and pricing) are governed by your service contract or invoice. Prepaid access is non-refundable. Either party may terminate with 30 days’ notice prior to renewal. iCat may suspend or terminate access for non-payment, misuse, or violation of these Terms.

7. Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, iCat disclaims all warranties and limits our total liability to the amount you paid in subscription fees in the 12 months preceding the claim. AI-generated outputs are for informational and operational support; you must review and verify them before relying on them.

8. Governing law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Disputes shall be resolved in the courts of Ontario.

9. Contact

For any questions, contact: support@icatsoftware.com · Phone: 1-888-494-4228

Full production Terms also appear at https://icatcontents.com/terms-and-conditions/.